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Schedule a Video Call with an Experienced Pro!

CONSULTATIONS ARE CURRENTLY CLOSED

Need help with course content? We offer video consultations!

If you’re stuck on something, or you feel like your hands just aren’t working properly, a short consultation with constructive feedback will often do the trick to get you to the next level. We provide you with expert feedback based on years of hands on experience serving our clientele.

Our Pro Team of Consultants

Our Pro Team is standing by to offer additional support in your learning experience. Each person on our Pro Team has been trained with the same content you’re learning in our courses. We’re here to ensure you get all the support you need to learn our methods properly!

Carlee

Since 2017

Nash

Since 2019

Natallia

Since 2020

Video Consultation Rates:

Get expert advice from our pro team
30 Minute Consultation
tier 1
$49
60 Minute Consultation
tier 3
$95
15 Min. Time Extension
extend
$25
Directory Verification
verify
$49
What's included in our consultations
  • 2-way video chat – you show a problem, we show a solution
  • Real time feedback to refine and improve your technique
  • In-depth answers to questions you have about the method
  • Advice and/or feedback if you’re in the middle of an appointment with a client or friend (*subject to time slot availability)

Please read our FAQ first!

What do I get with a consultation?

We will thoroughly answer any questions you may have in great detail to ensure you have a deep understanding of the methods and techniques taught in our courses. If you’re stuck on something you can show us what you’re doing in the video call and we can give real time feedback. We can also show you an example from our side first hand.

Which apps do we chat on?

Primarily Zoom & Skype – Facetime for those of us with iPhones

Can I reschedule my time slot?

You can reschedule one time for free. However, we only allow one free re-booking. 50% of payment for any missed appointments after your first re-booking will be held as a non-refundable payment.

Can I cancel my consultation?

You can cancel your consultation at any time BEFORE your appointment with a full refund.

Can I get a partial or full refund?

After your consultation is complete, we are happy to offer a refund if somehow we weren’t able to help you or answer your questions. Alternatively, if your situation is unique and advanced enough, you may qualify to book with our founder at no additional charge!

What if I need more time during the call?

We are flexible with going over your scheduled time frame up to 5 minutes. Anything beyond 5 minutes will require another booking a “20 minute time extension”.

What if my consultation was much shorter?

We offer partial refunds for any consultation shorter than 65% of the original time booked. You can be refunded to the next lower tier that corresponds to your concluded consultation time. Any consultation lasting over 70% of the time allotted will be considered a full consultation and no refund will be given.

How do I prepare for my consultation?

We recommend writing down any problems or questions you have for us in advance. We also need good lighting – our video consultation should be done in a well lit room with great lighting and all tools prepared and ready to go.

What if my issue remains unresolved?

In some cases, if your situation is very unique or advanced, we may need to refer you to our founder. In this situation your original consultation fee will still be charged but you will get a complimentary video call with Colby (the founder) at no extra charge.

What is the "Directory Verification"?

Our “Directory Verification” option is for those who have graduated all required courses and would also like to be included in our Loctician Database. Learn more about our Loctician Directory here.

Consultation Booking Form

DISCLAIMER: The booking form on this page is for questions and consultations specifically about dreadlocks only. If you have any questions about billing, refunds, the training process, or any other technical questions please refer to our FAQ page or contact customer support before booking a consultation with a member of our pro team.

CONSULTATIONS ARE CURRENTLY CLOSED

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