NYC Booking Policy
*as of April 24th, 2022
TRAINING DISCLAIMER
Colby and Nash will be training two new additions to our team throughout most of the dates listed below. Our trainees go through a rigorous pre-training program with fake hair and a mannequin to prep them to work on real dreadlocks. Then each trainee joins us for a series of appointments to gain first hand experience serving clients. We will be overseeing all the work they do, and doing the majority of the work ourselves, so you’ll still be in good hands and served properly.
UPCOMING DATES:
Our new additions to our team will be under training from June 8th – June 23rd. With some flexibility to expand into the end of June. Once our new team members are fully trained they will be working independently and serving their respective boroughs starting at the beginning of July. You can book future dates with them starting at the beginning of July 2022.
DOWN PAYMENTS:
All appointments will require a $100 non-refundable down payment required upfront via CashApp, Venmo, PayPal, Zelle, Apple Pay, or other digital payment method.
Once we have our dates booked it is often very difficult to fill those time slots, so we only offer refunds if you cancel 7 days in advance of your booked appointment date.
SCHEDULING
Availability For June 8th-24th:
We are working with an AirBNB for you to come to us in Brooklyn and available to book any day of the week subject to availability.
After June – Brooklyn & Queens:
Available to travel and serve you as an in home service – or – some appointments can be booked in a studio space in Brooklyn, especially for clients who are traveling from outside the city.
Mondays – Thursdays: available to book
Friday mornings: available to book
Saturday’s & Sunday’s: usually unavailable
After June – The Bronx & Upper Manhattan:
Available to travel and serve you as an in home service at an address the client provides.
Weekdays: usually unavailable
Saturday’s & Sunday’s: available to book all day
SCHEDULING
If you’d like to schedule an appointment please respond to the text message I just sent you and let me know which dates and time you prefer based on the dates listed above.
We’ll be collecting dates to best serve our client’s based on availability and order of requests, so bear with us. We typically work with VERY large wait list for the NYC area and it may take a week or longer to confirm an appointment with you. We’re working on a first come first served basis. If we don’t hear back from you within 2-3 days I will be sending a follow up text – if we don’t hear from you after that we will likely place you on our “non-responsive” list.
– Colby & Nash
